McDonald's

Hi my name is Rosetta, I ordered 2 big macs and fries. All my food was ice cold. I visited the McDonald's on 82nd and Euclid around 7:15 PM. (May 14, 2013) i know that there is nothing that can be done because I didn't get a receipt. But I wanted headquarters to be aware of this issue, I feel after the food has been sitting for a certain amount of time, it should be recorded has spoilage. Didn't enjoy my meal at all and I real like McDonald's, but the reputation of McDonald's is going down in my eyes.